7 Things to Consider Before Hiring a Junk Removal Company

1. Insurance Protection

This should be a bare minimum requirement but it’s often overlooked. Hiring a company that is not insured is inviting disaster and problems. Likewise, all of the company drivers should be properly licensed. By making sure your junk removal company is properly insured and licensed, you can rest assured that the job will be done safely and correctly.

2. Core Capabilities

Not all jobs are created equal. While many companies can easily remove a few boxes or bags of trash, along with some furniture, it takes a competent junk removal company to handle unique or bigger tasks. Can the company you’ve hired provide demo work, such as demolishing sheds, decks or pools? Can the company operate in tight spaces, such as attics or basements? Ask what types of junk they will not remove. Learning more about past jobs that the company has performed typically may give you insights into their capabilities.

3. Well-Equipped

Trucks are the core of any good junk removal company. It’s important to ask about the size and type of truck being used for your removal needs. If a company does not have a proper dump truck, they may take longer on the job and at the landfill, increasing your costs. How many trucks and crews does the company currently employ? It’s always best to get an idea of the size of the truck, as this is typically the manner in which the junk removal company sets its rates.

4. Customer Service

This should be more than just an expectation. You will know quickly, on the first phone call, what type of customer service the company provides. Be sure the junk removal company is flexible and willing to work with you on scheduling appointments. Do they offer you more than one option for contacting them? Is their website up-to-date and informative? Is it easy to get a hold of the company should you have any problems? All of these things will provide you with an indication of the level of professionalism of the company.

5. Disposal Methods

One of the reasons you are hiring a junk removal company is because it’s difficult to get the junk to the correct disposal locations. The company should provide you with information on their disposal methods, because any illegal disposal methods will fall back on you. The junk removal company is responsible for sorting the debris to ensure that items go to the correct landfill, dump or recycling center. Do your research into the environmental policies of the company you choose.

6. Reputation

In this time of online reviews and social media, it is not difficult to find out about the reputation of your junk removal company. Pay close attention to online customer reviews, as well as how the company responds to the reviews. Don’t be afraid to ask the company about any questionable or negative reviews. In addition, you may also research associations that the company is a part of.

7. Pricing

Very often, pricing is the place that consumers start in their search for a junk removal company. While pricing is important, it is not the only variable to look at in your search. Be 100% sure you know how the junk removal company’s charges and fees are set prior to hiring them. Unfortunately, some companies will state one price over the phone and then hit you with additional charges when they arrive on site. Pricing should be fair and upfront.

At Count Junkula, we can handle any project, big or small, for residential and commercial customers in North Carolina. We are a locally-owned and family-operated business offering free estimates and competitive rates. Contact us to learn more about why you can count on Count for your junk removal project.